Customer Testimonials
Dom Mullin was a very nice and impressive salesman. Although I didn't purchase anything, I had a really good experience.
The car salesman was extremely impressive new his business and very friendly if I ever wanted another car I would definitely check with him first
Very flustered, went to check out a Chevy Colorado we seen online. Greater was Aiden he was pleasant. We seen two trucks we wanted to take for test drive. He's asked standard questions told him we would not have a trade in we would be a cash buyer, also informed him we only wanted to test drive the two and did not want to be on a call list, we have other vehicles and were only looking at those two. He took driver license and went inside to make copies and said he would get information on prices and ... Read More DealerRater - Feb 25, 2026
Staff was very welcoming. Aidan helped us find what we wanted in our new Pathfinder . Great customer service!!
Sales people very knowledgeable, helpful and courteous! Financial department very pushy try hard to sell products not needed because they make commission on said products . If not for Financial department I would recommend to anyone !
Absolutely the best salesman we have ever had. Wonderful treatment, fantastic vehicle! Can’t wait to purchase again!
My husband and I drove one one and a half hours to Jefferson City, Nissan where we purchased our car to have our service performed. As I handed the gentleman our keys for our 2025 Nissan Rogue Platinum, I stated to him that we needed our tires rotated and oil changed. When he returned my car, I looked at the receipt and asked why our tires were not rotated. He handed me my keys and said it is not covered under your bumper to bumper warranty…only your first three oil changes. I would have paid to have my tires rotated, ... Read More DealerRater - Nov 5, 2025
Out of state buyer, moving back to Jefferson City. So, glad I tried a to buy local. Fantastic, friendly, professional, and prompt service! Great price/deal. Perfect transaction! A+++, No surprises! Love my new truck!
They were very helpful and made the process super easy. Plus they offer you snack and coffee machine, very needed when you doing so much paperwork!
Service was good. Friendly service and they did what they were supposed to do. No high pressure
Our concerns were addressed when we got our oil change last Wednesday, so an appointment was made for today. The technician/computer specialist drove our car and found a computer error, so he reset the car. Let’s hope it’s fixed! They listened!!!
It was easy to make the appointment online. I was greeted immediately on arrival. The friendly technician explained everything clearly and walked me to the waiting area which was clean and comfortable. The maintenance technician kept me informed throughout the service and inspection. My bill was clearly explained and I was given a printed copy. Everything was completed correctly and efficiently the first time. I highly recommend this facility!
Zachary in the service area provides great customer service. The only issue I have is that surveys include car wash and that service isn’t offered. This is a busy issue and not an employee issue. Nissan fix this for your hard working employee.
The staff at Nissan of Jefferson City provided fast friendly service which I appreciated very much
Got my appointment set on my schedule and the service guys took great care of my Titan.
They are awesome car dealership in Jeff City from the time you walk into the door to the time you walk out nothing but complete professionalism service department and dealership
Fast and courteous service. Great communication before during and after the service. Competitive prices and quality work. I would recommend the service department to others.
Glenn and Emily were very pleasant to work with. Knowledgeable and patient with my questions.
Great experience staff was outstanding . Made the process easy. Would recommend the dealership . Thank you all
Jefferson City Nissan service is always fantastic, beyond expectations. Fast, friendly & always describe in detail what was done.
Representative is always friendly and helpful. Appreciate the text messages with updates and video. Thanks.
The service department is outstanding. They always answer our questions and have been timely with scheduling work needing done.
Glenn Christian has sold me two Nissan Kicks. He is easy to talk to, answers all questions and is never pushy
Very polite and knowledgeable. Service was very fast and they even checked out some concerns.
Fast, friendly service. The service technician was very knowledgeable about how to deal with this particular issue with our car.
Very nice staff. First time I have ever had service on my new Nissan Pathfinder platinum edition or any vehicle I have owned that they didn't wash and vacuum it after they were done. Brought it back three times for the same thing they couldn't diagnose the problem. After the third time they finally fixed it. But they had it all day on 3 days. And never washed it. Besides that staff was great. Didn't offer a loaner but they did offer a driver to take me anywhere I wanted to go.
I appreciate the help of the service department and supervisor! They caught a problem that would've cost me a lot more if they didn't catch it today just when it was a normal oil change! Thanks so much!
It’s always clean and the drink options are wonderful!’ I’m always greeted courteously and feel like I’m a valued customer.
They fixed my car very fast. Friendly service and communication. It was expensive but it was anywhere else also.
Professional, friendly environment. Customer service in the service department is always top notch. Helpful and informative.
Brian Schneider was my service advisor was very welcoming and a joy to talk to. He went over why I was there for service to get oil change and tires rotated and balanced. I will enjoy going back the next time.
Nice people, reasonable and streamlined process. Walked in, told them what I was looking for in a vehicle, pulled off the lot with exactly that.
Fast and always courteous service. Great job getting in and out. Always upfront with decisions about your car
Everyone there was very friendly. Cameron was very professional and helpful. I would go there again.
Great service. Fast and friendly. Very helpful and knowledgeable. Will continue to go for my service.
Best service department in Mid- Missouri! Prompt, courteous, and reliable service. Amazing service staff. Highly recommend Nissan JC Service.
I had been talking to the salesman, Glenn Christian, for months about trading vehicles. I made an appointment and went last night. Best customer service! Walked out 3 hours after closing with the car that I picked. Glenn was very nice, no pressure to buy and no hype. The finance guy, Aaron Schultz, was great to work with. They both were.
Very friendly and helpful staff. Recommended services but not pushy. Quick and efficient service. We were in and out very quick.
Nissan of Jefferson City have provide me with a great service and customer service like always!
Glenn Christian and Emily were excellent l was so comfortable with both they spoke to me very nicely
Awesome. Beat everyone on tires. Quick and easy service I bring all my vehicles here for all work
Amazing people Always and in all ways treat me … AMAZING I love ❤️ them all Thank you
They have great service and work to take care of your situation with your vehicle.
Great service. Sales person explained automobile in details. Full disclosure if fees. Courteous service. Good selections of style I was looking for
Buying a car here was flawless, no pressure and everything was explained well with the features. When I have my maintenance done, they are always quick and get it completed before the appointment time. The service guys are great and have wonderful customer service. The carpool guy is extremely nice.
Always very helpful,, courteous, efficient. I am happy I got my new Nissan here…… I recommend to all friends what good service …. Thank you
Needed to have the HVAC control in my wife's Versa replaced. I had an OEM part that I had ordered. I brought my wife's car to Jefferson City Nissan. The car was due for an oil change, so I had that done also.
Nissan calls for SAE 5W-30 for her car. So they put SAE 0W-20 in instead. Wound up taking it to another Nissan dealership to have the correct grade of oil put in, costing about $82 to fix.
The HVAC control, Nissan of Jefferson City lost a part of the controller. They did replace, although it was ... Read More DealerRater - Dec 27, 2024
Professional sales staff Sales and financials personnel did not try to pressure me above my financial ability. I was wanting to purchase a vehicle, that ended up being out of my financial ability. They were able to find a vehicle that I liked and within my budget. Sales Rep (H. Watson) very knowledgeable of the vehicle I purchased. Financial personnel made the paperwork very easy. Vehicle cleaned and very nice.
They were very nice and helpful. Even gave us a great deal. We left happy!
Be careful about this dealership. There are differences between what you are told about a vehicle and what they sell you. Our salesman was not very knowledgeable, the business rep was unprofessional, and the vehicle preparation was much slower than we were told to expect. My recommendation is to either avoid this dealership or be extremely wary about what you are told.
My experience at Jefferson City Nissan was the most pleasant experience I have ever had. Glen Christian was the most professional, friendly and knowledgeable salesperson I have ever dealt with! The purchase of my vehicle went so smooth, and I got the exact vehicle I wanted at the right price!
Don't waste your time. The sales manager is rude. They will trivandrum ripped you off on your trade
Friendly, catered to my needs and budget. Sybil was our go to sales person from reading other reviews and highly reccomend you see her!
This is my third attempt at making a service appointment. Nobody will answer the phone, nor will they call you back. I even asked a sales person to take a message to the service dept. Then I went on line. Nobody ever called me. So I drove up to the dealer and informed the tech and he said “we are busy.” Then he didn’t want to service my car. After I requested to speak with his boss did he decided to take my car for service. Once you are in the service is good.
Sybil and her team made buying a car from out of state a easy and painless transaction. Wouldn’t hesitate to recommend this store to anyone looking for a new vehicle.
I LOVED my experience here! Nissan of Jefferson City saved the day. I had been to two other dealerships the same day and was in a terrible mood by 2:00 pm. Kevin and Keith came to the rescue and got me in a 2021 Rogue! From test drive to leaving the dealership, my total time spent there was an hour and a half! Quick and efficient.
Great service, didn't communicate that their was only one key fob until the end of the deal, and then informed me they cost around $300.
They continue to have great service when I bring my truck in so I will continue to patronize this location. Jason was excellent to work with.
Service staff keep my car running in exceptional shape. The reminders regarding routine maintenance are greatly appreciated. Lounge area is appreciated while awaiting completion of service
Very courteous and professional and helpful staff in helping me with the issue I was having with my vehicle. They thoroughly checked everything out to locate the problem
Everyone was very helpful and friendly. I know now why my daughter recommended shopping there. They listened to what we were looking for and scanned the inventory for everything matching the criteria. Very nice experience. Thanks for all your help. I am very happy with my car
They did a great job. There was no waiting. The service department went out of their way to work my schedule to get me in.
Everyone was super nice and informative! Emily was so helpful as I arrived early for my appointment and Laila was still with her previous customer. Emily and Laila made sure I knew how to work everything on the car before my test drive. I really appreciate them showing me all the new technology on the car as it was completely different from my old car. I can't say enough how much I appreciate everything the staff did to help me with my purchase!! Best car buying experience I have ever had in my 40 years of buying cars!! I will ... Read More DealerRater - Nov 11, 2020
Painless process! Everyone is straight to the point and lay all your options out. I have purchased 2 cars from Jeff city Nissan and will continue to come back!
I dropped my Jeep off for a 7:15 appointment, and they called me at 8:00, it was already done. Great work, they went out in the rain and brought it inside so I didn’t even get wet.
Went in to purchase a new Nissan rouge. Everyone was so nice and helpful in getting me the car I wanted. I will definitely recommend to others.
Great experience! Jason was friendly, thorough and thoughtful. Oil, tires and breaks - In and out in an hour. Who could be upset with free ice cream?
We purchased our first Rogue Jan 2nd and loved it. Thank you all so much for helping us get another one to replace after it was totaled by hitting a deer.
Poor quality of service work, multiple visits with diagnostic fees and still hasn’t been fixed. Poor service for the price and very slow. Attitude of technicians leaned towards not caring.
I always have great service out of the guys in the service department. They have taken care of my car since I bought it new In 2015
My first time at the autoplex and it was a great experience. Very friendly people and large selection of vehicles. I found the perfect car in a few days.
Mike our salesman was wonderful Took the time to find exactly what we were looking for Keith the finance manager took the time to explain the dollars and cents in a way the made taking on a new loan less painful
Overall a pleasant experience. The sales department did a great job. Emily and her staff came out and did not attempt to do a hard sale. The finance department could improve. Keith pouted when I pointed out I did not want any 3rd party warranties. He was borderline abrasive.
Always wonderful and courteous service. We’re able to get our truck in and fixed that day which was a huge help since we live 40 miles away. The service department kept in touch the whole time.
My car is always taken care when I go to Nissan. I like Brian...he knows what customer service is and knows vehicles like the back of his hand.
Never have had ant issues here. But service is not the same as it use to be. But since I am still under warranty I have to go here.
Scheduling the service online was quick and easy. Check-in was smooth. The estimated time to complete the work was spot on. I will definitely continue to get work done at this location.
The wait kind of sucked for an oil change. But, they vacuumed my carpets and checked the recall that was on my car. Overall it was a good visit. Best oil change price in town.
I just want to say Scott Casada made buying my Jeep, one of the easiest transactions I’ve ever had in a car dealership. The finance dept. was also very easy to work with.
The only reason I continue to use this dealership for my service needs is Brian Schneider. He is an outstanding young man, extremely knowledgeable & totally dedicated to customer satisfaction. I’ve owned many vehicles & always purchased new so I’ve had numerous interactions with dealer service departments over the years. Brian is, by far, the absolute best service advisor I have ever worked with. As long as Brian continues to work there I will continue to take my vehicles there.
The staff were all very courteous. They got my car in right away and did a very good job. My wait time was short and the waiting area was very clean and comfortable.
Really like my 2020 Nissan Rogue, the few times I came in for service they was quick at getting the job none. Thanks to all.
Fast Friendly Knowledge Customer Service ! Imitated trade in and New car pricing. Loved the “Price” and purchased !! No 2020 Nissan Rogue with Moonroof on dealer lot. Cody got on computer and located my “dream car” - car with Moonroof and other options I wanted !!! Thank-You
Had great customer service from the sales person. Very courteous and answered all guestions. Really like my new vehicle. Runs very smooth and comfortable. Thanks!
Had good experience and timely. Friendly and efficient. 25 words are too many. I can’t think of enough words. Have nothing negative to say.
Always pleasant and friendly. They do a fantastic job in a timely manner. The facility is always clean. I could not image me going anywhere else.
The dealership is awesome Every body was very friendly. I did not feel pressure d in any way. My salesman was really nice so were all the people at the front desk
I've been coming here for service for 5 years now. They are the most professional, also very reliable. I would recommend them to anyone.
Great customer service. Prompt service on my vehicle. Told me the needed repair was covered under warranty which I didn't even know! Clean and comfortable waiting area. Overall great experience! Will return in the future!
Very good service. The waiting room was very clean, & everyone was very helpful. Hope you all have a good and safe Holliday and New Year
The service department replaced my tires. They said it would be around 2 hours and it was. We have a service contract for oil changes and we used our last visit.
Absolutely the best service that I have ever received. Brian, the service advisor and Matt, the service manager, were excellent. They took my vehicle in and diagnosed the problem and immediately found problem. They got the parts and immediately dealt with problem. I will continue to take my vehicles to the Nissan Service Department and I will highly recommend the service department to my friends and family. Great job guys!
Jason the service writer was very helpful with the situation I was in and was able to get my problem solved the very next day
We arrived at 11:10 for our 11:30 appointment for an oil change. It took until 1:10 pm for the work to be finished. It is unrealistic to make a person wait that long for a simple oil change. I left aggrevated and frustrated and will take my vehicle elsewhere for future service.
Laila was great to work with. She was very patient with us. She was very helpful. She answered all our questions. She took the time to show us everything about the car.
Associate explained everything to me and I was able to choose the best option. I never felt pressured. He kept me informed of the status of my car. Excellent customer service!
Great service! Brian is always so busy, but he takes the time to explain everything. I was given a ride to work in a timely manner and when my car was ready it was only a few minutes before my ride came to pick me up.
Work was completed timely. Brian as always goes the extra mile for customer service. Thanks to all the staff for their service and customer treatment.
My sales rep was so nice and very helpful. Laila was wonderful and very family friendly, wonderful customer service! I will for sure be going back!!
Very impressed with the sales staff and sales manager, I requested a vehicle that was very rare and they were able to locate me one in a matter of a day and we completed the deal in 2 days and within 4 days I had my new vehicle!
